08

Empty States

An empty screen says what is missing and offers the one next action.

An empty screen still has a job. It says what is missing, and it offers the one next action. "No invoices yet" is the absence. "Create the first one when a client is ready." says when to act. The button says "New invoice", the same verb the filled screen uses.

The failure is a picture standing in for that sentence, or a chart and sample rows that were never real. Fake data teaches the wrong screen, and a person may try to read it or click it. Use the same type roles as the filled screen: a title, a short supporting line, and one button. If the filled screen is quiet, the empty screen is quiet too.

The left plate fills the absence with a chart that was never real, and with two actions that do not create an invoice. The right plate is the sentence: what is missing, when to act, and one button, New invoice.

How to check it

  • Read only the text. You can say what is missing and what to do next.
  • Count the actions. There is one, and its label matches a real control on the filled screen.
  • Compare type with a screen that has invoices. The title, the line, and the button match those roles.
<section>
  <h2>No invoices yet</h2>
  <p>Create the first one when a client is ready.</p>
  <button type="button">New invoice</button>
</section>